Phase 1: Discovery
Our first step in any new client relationship is to sit down and learn about you. The candidate developers, coordinators and client service partners assigned to your project will examine your existing business situation, current employee roster, market strategies, and broad growth details. We will challenge your ideas, provide our input, and help hone your goals until they are concise and measurable.
Phase 2: Calibration
Our designers and developers will work with you for an extended session – usually 1-3 days – in order to analyze your opening’s initial set of functional requirements, and to capture them visually (White boarding notes via video web chat). For busy hiring managers, we will provide a sample list of candidates, for review, within 24 business hours. Quick feedback is important to ensure we are moving forward in the right direction.
Phase 3: Candidate Development
Once a solid search framework and calibrations are in place, we begin searching. You talk to our team at least once a day (see “Daily Standup” in the next section) so that we can change direction on searches if necessary.
PeopleOps candidate developers bill an average of 40 hours per week and spend the vast majority of their billable time actually working on sourcing for your requisitions (versus attending meetings and engaging in other activities that do not directly result in delivery of candidates). In order to maximize client communication, while keeping our candidate developers on task, we also assign a part-time client service manager role, approximately 5-20 hours per week (depending on the project’s complexity.)