PeopleOps uses a set of proven tools to build software and ensure constant communication with clients. We are also ardent supporters of free open source software and will be contributing back to the open source community on a constant basis.
Process & Client Interaction
We use Skype (or iChat) for our daily standup calls and instant message communications. We use Basecamp for recorded written conversation and metrics. No more weekly submittals of metrics reports, our clients get up to the second updates in real time.
We use all the mainstream tools like LinkedIn Recruiter (we can use yours if you would like to keep the data) but we also deploy several tools that are in BETA as well as in house tools we are developing.