A note from Jonah - A few years ago I had a colleague of mine who is a great User Experience designer come by my office to show me a clip his friend took from her cell phone while at Gainsight’s annual event.
He said “I saw this and thought of you immediately.” So I reached out to Nick Mehta, Founder of Gainsight and we agreed to do a webinar together about how to build a Customer Success Org.
Since then I have built Customer Success teams all over the country and the UK. I think there are few areas in a company that are more critical to its downstream success.
At PeopleOps, we understand the nuances and variants within the Customer Success industry (both good and bad ones) and we have experience translating that into winning searches.